Payment Policy
This policy explains how UniEgo processes payments for institutions, faculties, departments, and student associations.
1. Accepted payment methods
Payments are processed through our licensed payment partner and support cards, bank transfers, and USSD as offered by that partner.
2. Charges and fees
Any service charges are disclosed on the payment page before you confirm the transaction. There are no hidden fees.
3. Confirmation and receipts
Every successful payment generates a digital receipt with a unique reference and a QR verification code that any recipient can independently verify.
4. Failed and pending transactions
If your account is debited but the transaction is marked failed or pending, it is automatically reconciled within 24 hours. If the payment cannot be confirmed, funds are returned to the source account under our refund policy.
5. Settlement to organizations
Funds are settled to the verified account of the receiving institution, faculty, department, or association based on our settlement schedule.
6. Disputes
Report payment disputes within 30 days of the transaction date to support@emmtec.ng. Include the transaction reference from your receipt.